Privacy Policy

Last updated: 15-Jul-2023

Thank you for choosing JV Watchmakers (“us”, “we”, or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, store, protect, and use your data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Collection and Use of Personal Data

We may collect and process the following types of personal data:

  • Contact Information: When you interact with us, we may collect your name, email address, phone number, and postal address.
  • Account Information: If you create an account on our website, we may collect your username, password, and any other information you provide to us.
  • Payment details: To facilitate any transactions, we may collect payment card information. However, we only process payments through secure third-party payment processors, and we do not store any payment card details on our servers.
  • Communication Data: We may collect information that you provide when you Contact Us, such as customer support inquiries or feedback.
  • Technical Data: We may collect information about your device, browser, IP address, referring website, and browsing patterns on our site for the purpose of improving our services.

We will only use your personal data when legally permitted, specifically for the following purposes:

  • To provide and maintain our services;
  • To process and fulfill any orders placed on our website;
  • To notify you about changes to our services or policies;
  • To respond to your inquiries, requests, or complaints;
  • To personalize your experience and improve our services;
  • To measure and analyze traffic on our website, using Google Analytics or similar tools. However, this data is anonymized and does not personally identify you.

Legal Basis for Processing Personal Data

We will only process your personal data if we have a lawful basis for doing so. The legal grounds for processing may include the following:

  • Consent: When appropriate, we will obtain consent for the processing of your data. You can withdraw your consent at any time.
  • Contractual Necessity: We need your personal data to fulfill our contractual obligations to you, such as processing your orders.
  • Legal Obligations: We may process your personal data to comply with applicable laws or regulations.
  • Legitimate Interests: We may process your data based on our legitimate interests, provided that these interests do not override your rights and freedoms. This includes improving our services and marketing to you (if permitted by applicable laws).

Data Retention

We will retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this privacy policy. When your data is no longer needed, it will be securely deleted or anonymized.

Data Security

We have implemented technical and organizational measures to ensure the security of your personal data. We protect your information from unauthorized access, loss, disclosure, or alteration by implementing security practices and regularly reviewing our security measures.

Third-Party Sharing

We may disclose your personal data to trusted third parties as part of our services. However, we only share your personal data with these parties to the extent necessary to fulfill the purposes outlined in this privacy policy. Such third parties may include:

  • Service providers that assist us in operating our business, such as payment processors or shipping partners;
  • Analytics providers, like Google Analytics, to help us analyze and improve our website’s performance;
  • Legal or regulatory authorities, if required to comply with applicable laws or regulations.

Your Rights

As a user, you have certain rights regarding your personal data. These rights include:

  • Right to Access: You can request access to the personal data we hold about you, as well as information about how we process it.
  • Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the erasure of your personal data when it is no longer necessary for the purposes stated in this privacy policy, or when the data processing is based on your consent and you withdraw it.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including direct marketing.
  • Right to Restrict Processing: You can request the restriction of the processing of your personal data in certain situations, such as when you contest the accuracy of the data or when the processing is unlawful.
  • Right to Data Portability: If the processing is based on your consent or contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us using the contact information provided at the end of this privacy policy. We may require appropriate identification before we can respond to your request.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect or process any personal data from children without appropriate parental consent. If we become aware that we have collected personal data from a child without valid consent, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We reserve the right to update or change this privacy policy at any time. We will notify you of any changes by posting the updated policy on our website with a revised “Last Updated” date. It is your responsibility to review this privacy policy periodically.

Contact Us

If you have any questions about this privacy policy or if you would like to exercise your rights related to your personal data, please contact us at:

Privacy Policy

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