We respect your time and privacy. That’s more than a policy, it’s our personal guarantee!
Once your watch arrives at our accredited workshop we carry out a complete diagnostic quote to discover what problems your watch is experiencing and how best to resolve them at a competitive and cost-effective price.
All guide prices listed on our site are subject to the inspection of the watch with any additional parts and services clearly marked for your approval before any work is commenced.
Payment for your watch repair is due on completion of the work plus return postage and handling ( Insured £49.99 | Uninsured £24.99 )
If you don’t wish to proceed with the repair there is a small watchmakers diagnosis fee plus postage to pay for the return of your watch. ( £39.99 for modern watches | £74.99 for vintage watches )
If you would like more information or have questions not answered below, please contact our support team at +441698 891 289 and leave a detailed message of your question and we will get back to you.