Our state of the art workshop is one of the few in the U.K that is certified to service and repair the full range of Tissot watches onsite to the same sterling standard you would receive if you were to return your watch to Tissot in Switzerland. So whether you have a Tissot chronograph in need of a service or you need a Tissot battery replacement and waterproof tested, we are able to carryout all Tissot repairs onsite in our custom built workshop.
Our team of highly skilled watchmakers have been trained to the highest industry standard and have received Tissot movement specific training. Our workshop has brand specific equipment for Tissot watches designed for each model in the Tissot family and our watchmakers continually learn about repairing the latest Tissot models from T-Sport to T-Lady.
To uncover the problem with your watch our watchmaker needs to carryout a full diagnostic inspection of your timepiece, which can take up to an hour per watch. We have one of the busiest independent workshops in the UK and we put aside time every morning to carryout diagnostic inspections allowing our watchmakers to retain an unbroken workflow and much needed concentration. If you could allow a week for us to inspect your watch and then source the necessary cost of parts from Longines before we send you a repair quotation for your approval.
The estimating process consists of the watch being fully dismantled and thoroughly examined for wear and a diagnostic inspection of the movement, case and bracelet for problematic issues. We ask for a £25 diagnostic fee that contributes towards the diagnostic inspection of your watch, the provision of an estimate, administration costs, and the insurance of your watch whilst in our care. We also provide you with a Repair Report PDF which details exactly the issues your watch is experiencing along with photographs from inside your watch. I’m sure you understand the amount of time and expertise that goes into diagnosing the problem with your watch and the fee is simply to cover our costs and allow us to deliver a level of service excellence that your timepiece deserves.
From date of accepting your repair quote we aim to have your watch returned to you with 14 days. On occasion this can be longer as we are restricted by the time it takes Longines to deliver the necessary parts for your repair which may be on back order. We look to keep you updated every step of the way and continually chase up any outstanding part orders on a daily basis.
Servicing a Tissot watch is an intricate and labour intensive process that should only be carried out my experienced watchmakers. Your Tissot watch is a trusty companion that is serving you 24 hours a day, 7 days a week, 365 days a year. Like anything in life, after many years of loyal service it is bound to require some much needed TLC. There isn’t an exact set amount of time for when you should have your Tissot watch serviced but the general consensus is between 3-5 years. The reason for this is the lubricants inside the watch have a certain lifespan so if you continue wearing your watch without having it serviced the parts will wear much faster as the lubricating oils will have dried up and while it will not cause drastic irreparable damaged it will effect how well your Tissot watch performs and can lead to an expensive repair bill in the future to replace parts.
The following steps are what is required to service your Tissot watch;
Having the battery in your Tissot watch replaced is not as simple as flipping it for a new one, there are standards and process that must be met to ensure your watch remains in good working order.
Tissot watches have protective gaskets and seals inside the case that are there to protect the movement from dirt and irritants. Over time these protective layers become worn and no longer protect the movement as required. When your Tissot watch needs a new battery these seals also need to be replaced to ensure your Tissot will continue to work efficiently.
As part of being an accredited Tissot repair centre we need to provide your Tissot watch with the manufacturers parts and adhere to their processes, which means we replace all gaskets and seals as standard. We use the finest industry batteries and Tissot specific gaskets to ensure your watch leaves us in the best possible condition. We even give it a quick steam clean to make sure it looks its best.
Due to the fact we have to order in reseal kits from Tissot this can extend the time it takes for us to return your watch so please allow up to 7 working days for us to complete a battery service which takes into account the time it takes for the delivery. Others may do it quicker and cheaper but we do it right.
If your watch has a specific waterproof resistance our state of the art waterproof testers will ensure your watch is recertified as watertight, with your Tissot returning with a results printout.
To make it as clear and simple as possible our Tissot repair price is calculated by our watchmakers’ time plus the cost of any necessary parts. This is so you know exactly what you are paying for. Until we have had a chance to diagnostically inspect your watch in our workshop we will not be able to give an exact repair quotation but the following prices are a good indicator of a from value;
Automatic Tissot Service – 3.5 Hours - £280
Chronograph Tissot Service – 4.5 Hours - £360
Quartz Tissot Service – 1.5 Hours - £120
Tissot battery, reseal and clean - £60
Is your Tissot strap looking a bit tired? Do you fancy a new strap colour or material to revitalise your watch? We have full access to the official range of Tissot straps and bracelets so please drop us a line if you would like to be sent a selection of options for your treasured Tissot watch. A new strap or bracelet can make your trusty Tissot look factory new