A brief history of TAG Heuer coming soon.
Do you return your TAG Heuer to the jewellers where you bought it? Do you hand it over a shopping centre kiosk? What about the number of online 'specialists'?
Many claim to be the fastest, the cheapest, the most experienced, leaving you confused with who to trust with your precious TAG Heuer. We have created this step-by-step guide to help you understand the accredited process of having your Omega serviced and what issues your watch may be experiencing, helping you make an educated decision when choosing a repair centre.
That Tag Heuer on your wrist is a marvel of human engineering, with up to and sometimes exceeding 60 meticulously manufactured parts working in unison to keep accurate time.
Not only is it working for you 24 hours a day, 7 days a week, 365 days a year, it also has to sustain the jolts and movement of day to day living which is no easy feat. Over time your Tag Heuer watch is going to need to be maintained by a professional watchmaker to restore it to optimum performance. Some of the most common faults your watch could be experiencing are;
The number one reason for your watch experiencing issues is a buildup of dirt and irritants inside the movement. The tolerance levels inside watch movements are so fine that any amount of dirt or dust can cause poor performance by becoming trapped between the parts. It is with this in mind that all watches should be serviced every 3-5 years to clean the movement completely and when having a battery replaced all seals and gaskets should be replaced to protect the movement from exposure to irritants. It is so important for a watchmaker’s workshop to be as clean and dust free as possible when working on your watch so always ask to see the workshop when having your watch repaired. If it doesn’t look like you could eat your dinner off the floor then it isn’t a suitable place for premium watch repairs to be carried out.
The second most common problem that can affect your watches performance is an issue with the mainspring. The mainspring is your watches power source, which slowly unwinds releasing the right amount of energy to power the wheel train. It is the mainspring that is being wound when you turn the crown on a manual watch or when the oscillating weight in an automatic watch turns. If your crown is turning completely without any resistance this is most likely because your mainspring is broken and will need to be replaced. Without the mainspring performing at it’s optimal level your watches performance will suffer, so it is often replaced during repairs or services. You cannot however overwind a watch which is often what people believe to have happened when bringing in for repair.
Your watch has a number of moving parts all working together in unison. To stop each part wearing against each other specialist oil and lubricants are used to keep everything moving smoothly. These oils and lubricants only have a set shelf life and will dry up over time resulting in your watches parts grinding and wearing each other down. This causes dust and irritants to fill the movement and the level of accuracy to be diminished. Having your watch re-lubricated is very intricate work as there is a fine line between under and over oiling the movement and should always be carried out by an experienced watchmaker.
Nothing ruins a watch faster than water damage, causing rust throughout the movement. The only option available to repair if rust has set in is to replace the movement in it’s entirety. Although many watches are marketed as ‘water resistant’ this is only half true. The majority of watches are only splash proof and should never be submerged fully in water. Only specialist diving watches are designed to be worn under water. If in doubt you should always err on the side of caution and take your watch off if you plan on being anywhere near water as the damage to your water through water ingress could be substantial.
Just like other metals your watches movement can become magnetized when it comes into contact with certain levels of magnetic fields. These can be found near microwaves, large speakers or even the magnetic closure of purses and bags. A magnetized watch will run much faster than normal. Once magnetized you will have to take your watch into a professional watchmaker who will be able to check the movement and demagnetise using a special machine.
The older quartz movements (battery powered) become the higher their consumption can be which results in a new battery being needed more frequently. This can be due to dirt inside the movement, which is making the battery work harder to power the watch. It is often better value to replace the quartz movement in its entirety rather than service the watch as the replacement movement is cheaper than the value of the time it would take to strip and restore.
We are proud to have an official account with TAG Heuer for access to their collection of parts. We offer a free repair pack which allows you to safely and securely post your TAG Heuer to our workshop from your nearest post office.Get your FREE repair pack now >>
Your TAG Heuer watch must always be diagnostically inspected first to produce an accurate repair quotation, this allows the watchmaker to find out exactly what issues need addressed and price any parts accordingly.
However most repairs are covered in a full TAG Heuer watch service price which varies depending on model. The price is made up of the master watchmakers time in servicing the watch (which can take up to 4 hours) and the cost of any parts required to restore performance. If you are being offered a service for cheaper than these costs it would be advisable to proceed with caution as it may be generic parts that are being used in your repair resulting in your watch losing its worth and running into similar problems soon after. The old adage holds true for luxury watch ownership, buy cheap, buy twice. Having your watch maintained by an accredited watchmaker will ensure your TAG Heuer watch lasts long into the future and retains its value.
Time for parts to arrive from manufacturer (can’t keep stock as too vast) and watchmakers time (can only do 2 services a day) Master watchmakers are in high demand with only a select few across the U.K who are trained and accredited to work on Tag Heuer watches.
We provide email and text updates on the progress of your watch repair.
I just wanted to thank you for the recent repair you did to my Indy 500 tag heuer watch. The watch was approx 8 years old when I passed this to your team a few weeks ago. Regular updates to inform me of how the repair was progressing made me feel relieved as I knew that you were taking good care of my watch throughout this time Less than 2 weeks later I had my watch back, not just any watch but what felt like to me a new watch I cannot thank you enough for the care and attention.... thank youAndrew Gunn
Fully accredited workshop in the U.K., purpose built to the highest Swiss standards.
Our fully insured & tracked postal packs allow you to send your watch to us from anywhere in the U.K
Brand specific tooling and full access to official parts.
Highly skilled team of watchmakers.
A brief history of TAG Heuer coming soon.