• Fully Accredited Watchmaker
  • Free and Secure Postal Repairs
  • Official Parts and Processes
  • Established Since 1987
Authorised Rado service Centre

Authorised Service Centre for RADO Watch Repairs

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Getting your Rado repaired is a pain, we get that. Since 1987 we've been working on ways to make it as easy as possible

  • Our workshop has been inspected and passed to the Rado standards, giving you peace of mind that your Rado will be restored properly and retain it's value.
  • It's difficult to find a local watchmaker qualified to repair your Rado properly. Our secure postal service brings an expert watchmaker to you, no matter where you are in the U.K.
  • Not just anyone can repair your Rado, it requires investment in Rado specific machinery and tooling to ensure your repair lasts. We've put in the work to guarantee your hard earned money is not wasted on a botched repair.

Rado Watch Repair Prices

Rado Battery Replacement

from £40

Rado Service Cost
Rado Service

from £110

Rado Chronograph Service Price
Rado Chronograph Service

from £160

All prices and timelines are subject to the inspection of the watch and VAT for U.K customers

Get your FREE quote & watch repair pack now >>

All watch deliveries are insured to £20,000 and tracked by Royal Mail

Your RADO watch must always be diagnostically inspected first to produce an accurate repair quotation, this allows the watchmaker to find out exactly what issues need addressed and price any parts accordingly.

However most repairs are covered in a full RADO watch service price which varies depending on model.

The price is made up of the master watchmaker’s time in servicing the watch (which can take up to 4 hours) and the cost of any parts required to restore performance.

If you are being offered a service for cheaper it would be advisable to proceed with caution. It may be generic parts that are being used in your repair resulting in your watch losing its worth and running into similar problems in the near future.

The old adage holds true for luxury watch ownership, buy cheap, buy twice.

Having your watch maintained by an authorised service centre with access to official parts will ensure your RADO watch lasts long into the future and retains its value.

I contacted JV Watchmakers before Christmas, looking for a quote for supply and fitting of a replacement leather strap for my boyfriend’s Rado watch. Joy responded really quickly and arranged to order the strap. Unfortunately it was out of stock at Rado but Joy kept me informed throughout, and when I sent the watch off for the strap to be replaced, they did it same day and returned it promptly by special delivery as agreed. All in all great service, great communication and I was really happy with the price and end result. Scott is delighted with his watch which now looks good as new. Highly recommended!

Sharon Murray TrustPilot

Get your FREE quote & watch repair pack

Packed, posted and delivered – keeping your watch in safe hands.

Please post me my FREE watch repair pack


You’ll receive your pack within 3 working days, tracked by Royal Mail

Repair Pack
  • Complete the form on this page. You’ll get your free postal repair pack in 3 working days.
  • Place your watch inside the pack. Send it FREE from your nearest post office.
  • We contact you when your watch arrives. Then give you a quote for repairs
  • If you want to go ahead, you receive your repaired watch in 21–28 days

Your watch is valuable. And so is your peace of mind. That’s why our postal repair service comes with:

  • Tamper-proof packaging
    Your watch stays safe, secure, and protected at all times
  • Insurance up to £20,000
    This covers your watch while in transit and at our workshop
  • Your watch returned within 21–28 working days
    Repairs guaranteed for up to 2 years
  • Tracked with Royal Mail Special Delivery
    From the moment it leaves your hands until it arrives in ours
  • Free watch guide booklet
    Features expert advice and tips on looking after your luxury watch
Any questions?

Please see the FAQ section below or call us on:+44 (0)1698 891289

FAQ's

  • How safe is it to send my watch through the post?

    Very. Each year our clients trust us with 1,000+ watches sent this way. We track deliveries from when you leave it with your post office, through any depots, until it arrives in our hands. And while we know watches are often priceless, we will also insure up to £20,000 for your peace of mind.

  • What happens if I don’t want to go ahead with repair?
  • Does my watch repair come with a guarantee?
  • What’s the difference between sending my watch to you or to the manufacturer?
  • How long do repairs take?

Repairs returned in

7-21

working days

Prices start at

£99

excluding VAT

Quotes within

24

hours

Repairing watches since

1987

(30 years of service)

Secret trade repairer of

1000

retailers nationwide

What is involved in a RADO watch service?

  • 1The watch is broken down and the movement is removed from the case. The bracelet, case, seals and movement are inspected thoroughly to diagnose any issues. We strip the whole movement and the case components.
  • 2Every part inside the watch is inspected for wear and anything showing the slightest sign of deterioration is removed and replaced with new parts from the manufacturer. Tolerances inside watches are so fine that even the smallest defect can affect performance.
  • 3Once inspected all parts are then put through our ultrasonic cleaner with specialist fluids, which removed old grease from the parts.
  • 4After it goes through the cleaning agent and three rinsing agents, it is put through a drying process resulting in a completely clean movement ready for re-assembly and lubricating.
  • 5We assemble the movement and fit the dial and hands assuring everything are aligned and then time test the watch to assure it is performing accurately.
  • 6We then move on to the case and bracelet (if the watch has one) which is cleaned and refurbished. We use various polishing, cutting and grinding wheels to remove any small dents, scratches and imperfections where possible, brining the watch as close to new condition as possible.
  • 7The case is reassembled so it is now a watertight empty case. We then pressure test it to the required bar to ensure there are no leaks.
  • 8Watch is reassembled and time tested for the second time and placed on test for 2-3 days on our workshop simulator which slowly moves the watch round in different positions. This allows us to monitor the watches performance and see if any further adjustments are required.

I contacted JV Watchmakers before Christmas, looking for a quote for supply and fitting of a replacement leather strap for my boyfriend's Rado watch. Joy responded really quickly and arranged to order the strap. Unfortunately it was out of stock at Rado but Joy kept me informed throughout, and when I sent the watch off for the strap to be replaced, they did it same day and returned it promptly by special delivery as agreed. All in all great service, great communication and I was really happy with the price and end result. Scott is delighted with his watch which now looks good as new. Highly recommended!

Sharon Murray
Trustpilot

Why choose Jon Vincent Watchmakers?

Fully Accredited
Fully Accredited

Fully accredited workshop in the U.K., purpose built to the highest Swiss standards.

Free and Secure Postal Repairs
Free Delivery

Our fully insured & tracked postal packs allow you to send your watch to us from anywhere in the U.K

Official parts and processes
Official Parts

Brand specific tooling and full access to official parts.

Established since 1987
Established 1987

Highly skilled team of watchmakers.

Restore your watch to showroom new

Get your FREE repair pack now >>
Accreditations

The History of Rado

A Brief History of RADO

Globally recognised for producing beautiful, eye-catching watches made of unusual materials, Rado has revolutionised watchmaking technologies, proudly embracing their founding motto: ‘if we can imagine it, we can make it’.

The brand was established in 1917 by three brothers – Fritz, Ernst and Werner Schlup who opened a clockwork factory in Lengnau, Switzerland called Schlup Co. Since its early beginnings, Rado has remained focused on developing the finest timepieces with a modern feel.

In 1957, after 40 years in existence, Schlup Co became known as Rado. To celebrate its anniversary, the company launched the iconic Golden Horse collection, which served as the prototype for the later Green Horse collection. This was one of the first Rado watches marketed as water-resistant.

By the end of the decade, Rado was a truly international brand with a firm presence in over 61 countries. Alongside the company’s rebranding to Rado, came a new business strategy focused on producing timepieces with remarkable resistance to damage caused by commonplace scratches. This was made possible by years of meticulous research, and the innovative use of hard metal materials made of tungsten carbide powder, which is resistant to gold, steel, and even platinum.

Furthermore, the company was amongst the first to use sapphire crystals. The hardness and transparency of the glass offered an extremely strong shield. Rado’s unique approach to design, developed through employing pioneering technologies and substances, has established it as one of the leaders in the industry.

Their international success and esteem can be demonstrated through their impressive total of 30 international design prizes. In 1990, Rado produced its groundbreaking watch – the Rado Ceramica. This marked the brand’s establishment of a firm aesthetic course. The Ceramica watch continues to be amongst Rado’s most loved timepieces. It is instantly recognisable for its striking linear shape and tasteful use of high-tech ceramic.

In recent years, the model has been redesigned by the renown industrial designer – Konstantin Grcic. The revised watch maintains many of its prototypical features, and like the original, it boasts a geometric silhouette, making it a perfect option for individuals who appreciate a purist, modern look.

In 1993, Rado launched the Rado Sintra – another popular model in today’s collection. The Rado Sintra, was the brand’s first watch made of cermet, a titanium-based ceramic combined with metal. This material is lighter than stainless steel, and adjusts better to body temperature, making it more pleasant to wear. 2011 saw the release of True Thinline – a new series of ultra slim ceramic watches, measuring an unbelievable 5 mm.

In the following year, the brand launched the sporty-chic Rado HyperChrome watch. Loosely based on the True Thinline, it additionally featured a sleek mono-bloc case merging the bracelet with the crown. Amongst today’s bestselling models is also the Rado Coupole. This highly versatile watch, features a classic design with a vintage touch.

The Rado Centrix suits a minimalist taste, and exudes a sense of sophistication, and class. Its typically light, flexible ceramic bracelet looks gently on the wrist while offering comfort and durability.

With every timepiece breaking new ground in watchmaking and design, Rado redefines the standards in style and reinforces its place as one of the greats. More than just about watchmaking, it offers uncompromising luxury and sophistication, while using revolutionary materials to create some of the world’s most beautiful and durable watches.

Logo

Getting your watch repaired is a pain, we get that. Since 1987 we have been working on ways to take the sting out of the process.

Our fast and free repair pack brings an expert watchmaker to your door, with no middle men, saving you precious time and money.

Get your FREE repair pack >>

All watch deliveries are insured to £20,000 and tracked by Royal Mail