• Fully Accredited Watchmaker
  • Free and Secure Postal Repairs
  • Official Parts and Processes
  • Established Since 1987
Accredited Service Centre Jacob and Co watch repairs

Authorised Service Centre for Jacob & Co Watch Repairs

View Our Prices Get your FREE watch repair quote >>

Getting your Jacob & Co repaired is a pain, we get that. Since 1987 we've been working on ways to take the sting out the process

  • Our workshop has been inspected and passed to the Jacob & Co standards, giving you peace of mind that your Jacob & Co will be restored properly and retain it's value.
  • It's difficult to find a local watchmaker qualified to repair your Jacob & Co properly. Our secure postal service brings an expert watchmaker to you, no matter where you are in the U.K.
  • Not just anyone can repair your Eberhard, it requires investment in Eberhard specific machinery and tooling to ensure your repair lasts. We've put in the work to guarantee your hard earned money is not wasted on a botched repair.

Jacob & Co Watch Repair Prices

Jacob and Co battery replacement price
Jacob & Co Battery Replacement

from £85

Jacob & Co Service

from £220

Jacob and Co Chronograph service price
Jacob & Co Chronograph Service

from £330

All prices and timelines are subject to the inspection of the watch

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All watch repair deliveries are insured to £20,000 and tracked by Royal Mail

Your Jacob & Co watch must always be diagnostically inspected first to produce an accurate repair quotation, this allows the watchmaker to find out exactly what issues need addressed and price any parts accordingly.

However most repairs are covered in a full Jacob & Co watch service price which varies depending on model.

The price is made up of the master watchmaker’s time in servicing the watch (which can take up to 4 hours) and the cost of any parts required to restore performance.

If you are being offered a service for cheaper it would be advisable to proceed with caution. It may be generic parts that are being used in your repair resulting in your watch losing its worth and running into similar problems in the near future.

The old adage holds true for luxury watch ownership, buy cheap, buy twice.

Having your watch maintained by an accredited service centre will ensure your your Jacob & Co watch lasts long into the future and retains its value.

First Class Professional Service. I recently purchased a new watch from Jon Vincent. From the moment I placed the order, to the moment I received the watch, I was kept informed of exactly what was happening. This was then followed up with a phone call to enquire how things were going and if there was anything I required. I would not hesitate in recommending Jon Vincent to anyone who was enquiring about a watch.

Andy Grieve TrustPilot

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Repair Pack
  • Complete the form on this page. You’ll get your free postal repair pack in 3 working days.
  • Place your watch inside the pack. Send it FREE from your nearest post office.
  • We contact you when your watch arrives. Then give you a quote for repairs
  • If you want to go ahead, you receive your repaired watch in 21–28 days

Your watch is valuable. And so is your peace of mind. That’s why our postal repair service comes with:

  • Tamper-proof packaging
    Your watch stays safe, secure, and protected at all times
  • Insurance up to £20,000
    This covers your watch while in transit and at our workshop
  • Your watch returned within 21–28 working days
    Repairs guaranteed for up to 2 years
  • Tracked with Royal Mail Special Delivery
    From the moment it leaves your hands until it arrives in ours
  • Free watch guide booklet
    Features expert advice and tips on looking after your luxury watch
Any questions?

Please see the FAQ section below or call us on:+44 (0)1698 891289


  • How safe is it to send my watch through the post?

    Very. Each year our clients trust us with 1,000+ watches sent this way. We track deliveries from when you leave it with your post office, through any depots, until it arrives in our hands. And while we know watches are often priceless, we will also insure up to £20,000 for your peace of mind.

  • What happens if I don’t want to go ahead with repair?
  • Does my watch repair come with a guarantee?
  • What’s the difference between sending my watch to you or to the manufacturer?
  • How long do repairs take?

Repairs returned in


working days

Prices start at


excluding VAT

Quotes within



Repairing watches since


(30 years of service)

Secret trade repairer of


retailers nationwide

What's involved in a Jacob & Co Service?

  • 1The watch is broken down and the movement is removed from the case. The bracelet, case, seals and movement are inspected thoroughly to diagnose any issues. We strip the whole movement and the case components.
  • 2Every part inside the watch is inspected for wear and anything showing the slightest sign of deterioration is removed and replaced with new parts from the manufacturer. Tolerances inside watches are so fine that even the smallest defect can affect performance.
  • 3Once inspected all parts are then put through our ultrasonic cleaner with specialist fluids, which removed old grease from the parts.
  • 4After it goes through the cleaning agent and three rinsing agents, it is put through a drying process resulting in a completely clean movement ready for re-assembly and lubricating.
  • 5We assemble the movement and fit the dial and hands assuring everything are aligned and then time test the watch to assure it is performing accurately.
  • 6We then move on to the case and bracelet (if the watch has one) which is cleaned and refurbished. We use various polishing, cutting and grinding wheels to remove any small dents, scratches and imperfections where possible, brining the watch as close to new condition as possible.
  • 7The case is reassembled so it is now a watertight empty case. We then pressure test it to the required bar to ensure there are no leaks.
  • 8Watch is reassembled and time tested for the second time and placed on test for 2-3 days on our workshop simulator which slowly moves the watch round in different positions. This allows us to monitor the watches performance and see if any further adjustments are required.

The whole process from receipt acknowledgment of the watch,updates on progress, Final delivery and Quality of repair were first class. It was like getting a new watch.

Frank Gaskell

Why choose Jon Vincent Watchmakers?

Fully Accredited
Fully Accredited

Fully accredited workshop in the U.K., purpose built to the highest Swiss standards.

Free and Secure Postal Repairs
Free Delivery

Our fully insured & tracked postal packs allow you to send your watch to us from anywhere in the U.K

Official parts and processes
Official Parts

Brand specific tooling and full access to official parts.

Established since 1987
Established 1987

Highly skilled team of watchmakers.

Restore your watch to showroom new

Get your FREE watch repair quote now >>

The History of Jacob & Co


A distinguished powerhouse in the jewellery industry, Jacob & Co offers designs which find
consistent appeal amongst the world’s international elite, from Hollywood stars to high-achieving
athletes. Since 2002, Jacob & Co has been producing fascinating timepieces not shy of Swiss
haute horlogerie.

The founder of the business – Jacob Arabo arrived in the United States from Russia in 1979. He
studied jewellery in New York and established Jacob & Co in 1986. The company’s founding
ambition was to produce extravagant jewellery which would attract the most affluent clientele. It
wasn’t long before the brand rose into stardom, gaining attention of the growing American rap
subculture of the 1990s.

Arabo’s fame and acclaim escalated to peak levels, after the underground hip-hop star Biz Markie
approached the upstart jeweller with an unusual request for a striking signature piece, that would
be easily seen by his fans while worn on the stage. In response, Arabo produced just what Biz had
in mind by creating a large, four-fingered diamond ring which spelled out Biz’s name.

Since then, Arabo became the ultimate jeweller of the hip-hop clientele, earning a nickname ‘Jacob
the Jeweller’. As the the 1990s saw a significant increase in popularity of rap music and growth of
the industry, Arabo’s popularity and profits also expanded. Diamonds were no longer chiefly
associated with brides and successful women, but became the go-to- gem of black and Latino men
who delivered their own flair to the masses.

Jacob & Co’s designs appeal to those with an admiration of all things unique, ostentatious, and
madly expensive. Their ever-widening circle of high-flying clients now includes notable individuals
such as Cristiano Ronaldo, Kanye West, Jay Z and Beyoncé.

By expanding their collection and offering not only striking jewellery, but also remarkable
timepieces, Arabo has been also able to appeal to the most avid watch aficionados with a distinct

In 2002 Jacob & Co released their very first timepiece – The Five Time Zone Watch. An instant
success, it was designed to accommodate the needs of his clients who often switch between time
zones. This luxury watch features five separate time displays: New York, LA, Tokyo, Paris and a
main home time zone.

Four years from the brand’s watch debut, Jacob &Co launched the Quenttin. This luxury timepiece
comes with an impressive 31-day power reserve. It utilises seven barrels, and has a vertical
tourbillon that can be viewed through a side window. This remarkable piece of engineering has
been awarded the Design Award given by New York City’s Travel + Leisure magazine.

In 2014 the company produced yet another impressive watch, the extraordinary Astronomia
Tourbillon. This was Jacob & Co’s Grand Complication masterpiece. The watch is equipped with a
fascinating movement which imitates the movements of the earth and the moon. Furthermore, it
features a triaxial tourbillon with a fiery oscillator at its heart which represents the sun, while the
moon is symbolised with a diamond. This incredible, three dimensional timepiece is presented in a
hemisphere of sapphire crystal. The movement is also visible through large side windows. Aside
from being an impressive timekeeping tool of the highest calibre, it is also a fascinating work of art.

Jacob & Co’s watches are unique for their use of innovative movements, but also for their bold,
eye-catching appearance.


Getting your watch repaired is a pain, we get that. Since 1987 we have been working on ways to take the sting out of the process.

Our fast and free repair pack brings an expert watchmaker to your door, with no middle men, saving you precious time and money.

Get your FREE watch repair quote >>

All watch repair deliveries are insured to £20,000 and tracked by Royal Mail