The hassle-free way to repair your Rado watch, since 1987.
Accredited Service Centre
Rado Watch Repair & Service
At JON, we’ve been repairing luxury timepieces to the utmost industry standard since 1987, guaranteeing that your Rado watch will be exceptionally restored and back to your treasured collection.
Of course, we use only genuine Rado parts in all of our work, putting in painstaking care to ensure no resource is spent on a less-than-worthy repair.
We respect time – and to ensure your Rado watch is restored properly and efficiently, we entrust a secure courier that brings an expert watchmaker to you, no matter where you are in the UK.
What’s involved in a
Rado Watch Service
The watch is broken down and the movement is removed from the case. The bracelet, case, seals and movement are inspected thoroughly to diagnose any issues. We strip the whole movement and the case components.
Every part inside the watch is inspected for wear and anything showing the slightest sign of deterioration is removed and replaced with new parts from the manufacturer. Tolerances inside watches are so fine that even the smallest defect can affect performance.
Once inspected all parts are then put through our ultrasonic cleaner with specialist fluids, which removed old grease from the parts.
After it goes through the cleaning agent and three rinsing agents, it is put through a drying process resulting in a completely clean movement ready for re-assembly and lubricating.
We assemble the movement and fit the dial and hands ensuring everything are aligned and then time test the watch to assure it is performing accurately.
6. Pressure Test
The case is reassembled so it is now a watertight empty case. We then pressure test it to the required bar to ensure there are no leaks.
We then move on to the case and bracelet (if the watch has one) which is cleaned and refurbished if requested. We use various polishing, cutting and grinding wheels to remove any small dints, scratches and imperfections where possible, bringing the watch as close to new condition as possible.
8. Final Testing
Watch is reassembled and time tested for the second time and placed on test for 2-3 days on our workshop simulator which slowly moves the watch round in different positions. This allows us to monitor the watches performance and see if any further adjustments are required.
How it Works
Choose when you want your watch collected by our secure courier
We inspect and diagnose the problem
Agree a course of repair and price
We restore to showroom-new
Your watch is back on your wrist, performing at its best
Rado Repair Prices
Where possible we will carry out the most cost effective repair to your watch to get it back on your wrist, operating within Rado’s exacting standards.
- Crown RepairFrom £29.99
- Crystal RepairFrom £69.99
- Bezel RepairFrom £49.99
- Bracelet RepairFrom £19.99
- Strap ReplacementFrom £14.99
- Clasp RepairFrom £9.99
- Battery ReplacementFrom £29.99
Rado Service Plans
We understand that getting your watch serviced is an unexpected expense. That is why, like our secure collection service, we built our pricing around what’s convenient to you.
So whether you want to pay your total repair cost on completion or break it down into more manageable monthly payments our interest free instalment plan gives you the choice.
Once your watch arrives at our accredited workshop we carryout a complete diagnostic quote (£29.99) to discover what problems your watch is experiencing and how best to resolve them at a competitive and cost effective price.
The customer care was outstanding and I was kept fully informed at every stage of the process.”
Book Your FREE Watch Collection
Choose a convenient time for our specialist courier to collect your watch from your home or place of work.
We send you secure, tamper-proof packaging to parcel your watch ready for collection.
Your watch is collected on your day of choosing and delivered direct to our workshop, fully tracked, and insured up to £20,000.
Certified Swiss service
4 year extended warranty
More than 30 years experience
Rated excellent on Trustpilot
The History of Rado
Globally recognised for producing beautiful, eye-catching watches made of unusual materials, Rado has revolutionised watchmaking technologies, proudly embracing their founding motto: ‘if we can imagine it, we can make it’.
The brand was established in 1917 by three brothers – Fritz, Ernst and Werner Schlup who opened a clockwork factory in Lengnau, Switzerland called Schlup Co. Since its early beginnings, Rado has remained focused on developing the finest timepieces with a modern feel.
In 1957, after 40 years in existence, Schlup Co became known as Rado. To celebrate its anniversary, the company launched the iconic Golden Horse collection, which served as the prototype for the later Green Horse collection. This was one of the first Rado watches marketed as water-resistant.
By the end of the decade, Rado was a truly international brand with a firm presence in over 61 countries. Alongside the company’s rebranding to Rado, came a new business strategy focused on producing timepieces with remarkable resistance to damage caused by commonplace scratches. This was made possible by years of meticulous research, and the innovative use of hard metal materials made of tungsten carbide powder, which is resistant to gold, steel, and even platinum.
Furthermore, the company was amongst the first to use sapphire crystals. The hardness and transparency of the glass offered an extremely strong shield. Rado’s unique approach to design, developed through employing pioneering technologies and substances, has established it as one of the leaders in the industry.
Their international success and esteem can be demonstrated through their impressive total of 30 international design prizes. In 1990, Rado produced its groundbreaking watch – the Rado Ceramica. This marked the brand’s establishment of a firm aesthetic course. The Ceramica watch continues to be amongst Rado’s most loved timepieces. It is instantly recognisable for its striking linear shape and tasteful use of high-tech ceramic.
In recent years, the model has been redesigned by the renown industrial designer – Konstantin Grcic. The revised watch maintains many of its prototypical features, and like the original, it boasts a geometric silhouette, making it a perfect option for individuals who appreciate a purist, modern look.
In 1993, Rado launched the Rado Sintra – another popular model in today’s collection. The Rado Sintra, was the brand’s first watch made of cermet, a titanium-based ceramic combined with metal. This material is lighter than stainless steel, and adjusts better to body temperature, making it more pleasant to wear. 2011 saw the release of True Thinline – a new series of ultra slim ceramic watches, measuring an unbelievable 5 mm.
In the following year, the brand launched the sporty-chic Rado HyperChrome watch. Loosely based on the True Thinline, it additionally featured a sleek mono-bloc case merging the bracelet with the crown. Amongst today’s bestselling models is also the Rado Coupole. This highly versatile watch, features a classic design with a vintage touch.
The Rado Centrix suits a minimalist taste, and exudes a sense of sophistication, and class. Its typically light, flexible ceramic bracelet looks gently on the wrist while offering comfort and durability.
With every timepiece breaking new ground in watchmaking and design, Rado redefines the standards in style and reinforces its place as one of the greats. More than just about watchmaking, it offers uncompromising luxury and sophistication, while using revolutionary materials to create some of the world’s most beautiful and durable watches.