Rado Watches

Rado-Approved Repair

The hassle-free way to repair your Rado watch, since 1987.

Rado Watches

Accredited Service Centre

Specialists in

Rado Watch Repair & Service

At JON, we’ve been repairing luxury timepieces to the utmost industry standard since 1987, guaranteeing that your Rado watch will be exceptionally restored and back to your treasured collection.

Of course, we use only genuine Rado parts in all of our work, putting in painstaking care to ensure no resource is spent on a less-than-worthy repair.

We respect time – and to ensure your Rado watch is restored properly and efficiently, we entrust a secure courier that brings an expert watchmaker to you, no matter where you are in the UK.

What’s involved in a

Rado Watch Service

1. Preparation

The watch is broken down and the movement is removed from the case. The bracelet, case, seals and movement are inspected thoroughly to diagnose any issues. We strip the whole movement and the case components.

2. Inspection

Every part inside the watch is inspected for wear and anything showing the slightest sign of deterioration is removed and replaced with new parts from the manufacturer. Tolerances inside watches are so fine that even the smallest defect can affect performance.

3. Cleaning

Once inspected all parts are then put through our ultrasonic cleaner with specialist fluids, which removed old grease from the parts.

4. Drying

After it goes through the cleaning agent and three rinsing agents, it is put through a drying process resulting in a completely clean movement ready for re-assembly and lubricating.

5. Rebuilding

We assemble the movement and fit the dial and hands ensuring everything are aligned and then time test the watch to assure it is performing accurately.

6. Pressure Test

The case is reassembled so it is now a watertight empty case. We then pressure test it to the required bar to ensure there are no leaks.

7. Refurbishing

We then move on to the case and bracelet (if the watch has one) which is cleaned and refurbished if requested. We use various polishing, cutting and grinding wheels to remove any small dints, scratches and imperfections where possible, bringing the watch as close to new condition as possible.

8. Final Testing

Watch is reassembled and time tested for the second time and placed on test for 2-3 days on our workshop simulator which slowly moves the watch round in different positions. This allows us to monitor the watches performance and see if any further adjustments are required.

How it Works

FREE Collection

Choose when you want your watch collected by our secure courier


We inspect and diagnose the problem


Agree a course of repair and price

View Pricing


We restore to showroom-new


Your watch is back on your wrist, performing at its best

Rado Repair Prices

Where possible we will carry out the most cost effective repair to your watch to get it back on your wrist, operating within Rado’s exacting standards.

  • Repair
    Repair Price Estimate
  • Crown Repair
  • Crystal Repair
  • Bezel Repair
  • Bracelet Repair
  • Strap Replacement
  • Clasp Repair
  • Battery Replacement

Rado Service Plans

We understand that getting your watch serviced is an unexpected expense. That is why, like our secure collection service, we built our pricing around what’s convenient to you.

So whether you want to pay your total repair cost on completion or break it down into more manageable monthly payments our interest free instalment plan gives you the choice.

Once your watch arrives at our accredited workshop we carryout a complete diagnostic quote (£29.99) to discover what problems your watch is experiencing and how best to resolve them at a competitive and cost effective price.

Rated Excellent

trustpilot reviews
“After careful consideration I selected JON to carry out that service. 
The customer care was outstanding and I was kept fully informed at every stage of the process.”
Don O’Connell
Omega Owner
“When I found JON on the internet I decided to give them a shot. Best thing I ever did!!”
Reginald Kirton-Vaughan Panerai Owner
“I was somewhat nervous about sending my pride and joy through the post, but they made the whole process very simple and secure.”
Jane Barlow-Kearsley
Rolex Owner
“Whilst having to pay for an unexpected repair came as a bit of a shock, I am very happy with the work done and pleased to know that my watch is now in excellent shape.”
John Lancashire
Cartier Owner
“The service was swift and of a fantastic quality. When my timepiece needs it’s next service there will only be a choice of one place to go.”
Simon Masson
Omega Owner
“Repaired by JON now keeps better time than when new”
W Werner
Omega Owner
“Right from the outset these guys were with me every step of the way totally reassuring and the special pack sent and on return were amazing very trusting honest and helpful”
Nicholas Simcox
Rolex Owner

Book Your FREE Watch Collection

Choose a convenient time for our specialist courier to collect your watch from your home or place of work.

We send you secure, tamper-proof packaging to parcel your watch ready for collection.

Your watch is collected on your day of choosing and delivered direct to our workshop, fully tracked, and insured up to £20,000.

Line 1 Line 2 Town Postcode We will only call you regarding your repair. Anything we should know?


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Certified Swiss service

4 year extended warranty

Free collection

More than 30 years experience

Rated excellent on Trustpilot

Any Questions?

Call +44 (0) 1698 891 289

Email jon@jvwatchmakers.com

The History of Rado

History of Rado

Globally recognised for producing beautiful, eye-catching watches made of unusual materials, Rado has revolutionised watchmaking technologies, proudly embracing their founding motto: ‘if we can imagine it, we can make it’.

The brand was established in 1917 by three brothers – Fritz, Ernst and Werner Schlup who opened a clockwork factory in Lengnau, Switzerland called Schlup Co. Since its early beginnings, Rado has remained focused on developing the finest timepieces with a modern feel.

In 1957, after 40 years in existence, Schlup Co became known as Rado. To celebrate its anniversary, the company launched the iconic Golden Horse collection, which served as the prototype for the later Green Horse collection. This was one of the first Rado watches marketed as water-resistant.

By the end of the decade, Rado was a truly international brand with a firm presence in over 61 countries. Alongside the company’s rebranding to Rado, came a new business strategy focused on producing timepieces with remarkable resistance to damage caused by commonplace scratches. This was made possible by years of meticulous research, and the innovative use of hard metal materials made of tungsten carbide powder, which is resistant to gold, steel, and even platinum.

Furthermore, the company was amongst the first to use sapphire crystals. The hardness and transparency of the glass offered an extremely strong shield. Rado’s unique approach to design, developed through employing pioneering technologies and substances, has established it as one of the leaders in the industry.

Their international success and esteem can be demonstrated through their impressive total of 30 international design prizes. In 1990, Rado produced its groundbreaking watch – the Rado Ceramica. This marked the brand’s establishment of a firm aesthetic course. The Ceramica watch continues to be amongst Rado’s most loved timepieces. It is instantly recognisable for its striking linear shape and tasteful use of high-tech ceramic.

In recent years, the model has been redesigned by the renown industrial designer – Konstantin Grcic. The revised watch maintains many of its prototypical features, and like the original, it boasts a geometric silhouette, making it a perfect option for individuals who appreciate a purist, modern look.

In 1993, Rado launched the Rado Sintra – another popular model in today’s collection. The Rado Sintra, was the brand’s first watch made of cermet, a titanium-based ceramic combined with metal. This material is lighter than stainless steel, and adjusts better to body temperature, making it more pleasant to wear. 2011 saw the release of True Thinline – a new series of ultra slim ceramic watches, measuring an unbelievable 5 mm.

In the following year, the brand launched the sporty-chic Rado HyperChrome watch. Loosely based on the True Thinline, it additionally featured a sleek mono-bloc case merging the bracelet with the crown. Amongst today’s bestselling models is also the Rado Coupole. This highly versatile watch, features a classic design with a vintage touch.

The Rado Centrix suits a minimalist taste, and exudes a sense of sophistication, and class. Its typically light, flexible ceramic bracelet looks gently on the wrist while offering comfort and durability.

With every timepiece breaking new ground in watchmaking and design, Rado redefines the standards in style and reinforces its place as one of the greats. More than just about watchmaking, it offers uncompromising luxury and sophistication, while using revolutionary materials to create some of the world’s most beautiful and durable watches.