Omega Service Specialists
Certified Omega Service Centre
Accredited Service Centre
We won’t be beaten on quality.
That’s our guarantee.
At JON, we’ve been repairing luxury timepieces to the utmost industry standard since 1987, guaranteeing that your Omega watch will be exceptionally restored and back to your treasured collection.
To make it even easier to get your Omega watch repaired and back on your wrist, you can send your Omega to us using our Royal Mail Special Delivery system, no matter where you are in the UK.
How We Work
Your watch brought to us using the most trusted Royal Mail Special Delivery
Inspect and diagnose the condition of your watch
Provide a course of repair and value for you
Restore your precious watch to fully operating model specifications
Your watch is back on your wrist performing at its best
The customer care was outstanding and I was kept fully informed at every stage of the process.”
Book Your Watch Repair
Choose a time to book your watch in for repair
We will send you tamper-proof packaging to parcel and send your watch
Your watch is delivered direct to our workshop, fully tracked with up to £20,000 complimentary insurance cover
For insurance purposes you must include your watch case reference and serial number in the “Watch Model” or the “Message” section below
For insurance cover you must email us a picture of the front and back of the watch you are sending in for repair to [email protected]
For insurance cover you must email us a picture of the watch you are sending in for repair sitting inside the packaging that we have sent you to [email protected]
Certified workshop & watchmakers
2 or 4 years limited warranty (T&Cs apply)
Complimentary Royal Mail Special Delivery to us & return to you
More than 30 years experience
Rated 5 star EXCELLENT on Trustpilot
What’s involved in an
Omega Watch Service
The watch is broken down and the movement is removed from the case. The bracelet, case, seals and movement are inspected thoroughly to diagnose any issues. We strip the whole movement and the case components.
Every part inside the watch is inspected for wear and anything showing the slightest sign of deterioration is removed and replaced with new parts from the manufacturer. Tolerances inside watches are so fine that even the smallest defect can affect performance.
Once inspected all parts are then put through our ultrasonic cleaner with specialist fluids, which removed old grease from the parts.
After it goes through the cleaning agent and three rinsing agents, it is put through a drying process resulting in a completely clean movement ready for re-assembly and lubricating.
We assemble the movement and fit the dial and hands ensuring everything are aligned and then time test the watch to assure it is performing accurately.
6. Pressure Test
The case is reassembled so it is now a watertight empty case. We then pressure test it to the required bar to ensure there are no leaks.
We then move on to the case and bracelet (if the watch has one) which is cleaned and refurbished if requested. We use various polishing, cutting and grinding wheels to remove any small dints, scratches and imperfections where possible, bringing the watch as close to new condition as possible.
8. Final Testing
Watch is reassembled and time tested for the second time and placed on test for 2-3 days on our workshop simulator which slowly moves the watch round in different positions. This allows us to monitor the watches performance and see if any further adjustments are required.
The History of Omega
Characterised by immaculate design, pioneering spirit, and sterling quality – OMEGA has established itself as one of the very best watchmaking brands in the world, setting new standards in horological excellence.
Since its early beginnings in 1848, when Louis Brandt, a descendant from a watchmaking family opened a small shop in La Chaux de Fonds, Switzerland, the brand had numerously reconfigured itself before it became known under its iconic name – OMEGA.
The business was first registered in 1877 under Louis Brandt et Fils. Following the death of its owner, it was bequeathed to his sons Louis-Paul and Cesar who subsequently relocated the company to Bienne.
The brothers abandoned the original workshop method of comptoir d’établissage – a manner of assembling watches from separately bought specialist parts, in favour of a modernised system of pure manufacture. This resulted in a dramatic increase of sales, transforming the company into one of the largest factories in Switzerland. In effect, they produced close to 100,000 watches a year.
This anticipated an important milestone in the history of watchmaking – the creation of the first minute-repeating wristwatch in 1892. By 1900 OMEGA commercialised the wristwatch, becoming the first brand to do so.
In 1903, after the death of both owners, the company entered the hands of six direct descendants and became registered as Louis Brandt et Freres – Omega Watch Co. Rumour has it, that the name, being the last letter of the Greek alphabet and the symbol of ultimate achievement, sought to coincide with the company’s ambition of becoming the very last word in watchmaking.
Modernisation and rapid expansion allowed OMEGA to truly exceed in the field. By 1909 OMEGA watches were being sold all around the world, with distribution on six continents.
Its growing reputation and constant pursuit of perfection, established it as synonymous with meticulous precision. It is exactly for this reason, that in 1932 OMEGA assumed the role as the Official Timekeeper to the Los Angeles 1932 Olympic Games. Never before has a single brand been entrusted with the timing of every Olympic sport.
This outstanding performance and reliability guaranteed its role as the largest watch supplier for the armed forces of Great Britain in 1940. Thanks to technological progress developed by OMEGA watchmakers, these robust timepieces were water-resistant, shock-proof, and anti-magnetic.
Growing out of the tradition of exceptional durability, 1948 witnessed the rise of the Seamaster which coincided with the brand’s 100th anniversary. This being the oldest line in the OMEGA collection, it maintains a timeless design while featuring a remarkably sturdy casing. It is the most versatile model amongst the OMEGA watch collection, suitable for town as well as country.
In 1952 the company introduced the Constellation line, which soon became known as the ‘Swiss Watch’. Proclaimed synonymous with luxury and horological excellence, Constellation remains OMEGA’s most popular and publicised brand. Named after a group of stars, it is available as an automatic chronometer as well as quartz.
Following the launch of the Constellation line, in 1955 OMEGA introduced the Ladymatic – a model that became one of the world’s most popular automatic chronometers for women. In 2010, the company revived the name for a new line of watches which successfully unify horological precision with unparalleled aesthetic sophistication, thus making it one of the very best women’s timepieces on the market.
A giant leap in watchmaking occurred in 1957 with the introduction of the ‘Moonwatch’ – OMEGA’s famous Speedmaster, which became the official watch used by Apollo flight crews. Deemed ‘qualified for all manned space missions’, the Speedmaster accompanied Neil Armstrong on the 21st of July 1969 during his lunar landing.
Staying true to its remarkable heritage, OMEGA remains a leading watchmaking brand by maintaining its avant-garde approach, and setting new standards of excellence. In 2013, the brand introduced Co-Axial technology employed by the Swiss chairman Nicholas G. Hayek, after acquiring the rights from inventor George Daniels. This resulted in the launch of the Master Co-Axial calibres – the most advanced mechanical watch movement, resistant to magnetic forces greater than 15,000 gauss.