The hassle-free way to repair your Longines watch, since 1987.
Accredited Service Centre
Longines Watch Repair & Service
At JON, we’ve been repairing luxury timepieces to the utmost industry standard since 1987, guaranteeing that your Longines watch will be exceptionally restored and back to your treasured collection.
Of course, we use only genuine Longines parts in all of our work, putting in painstaking care to ensure no resource is spent on a less-than-worthy repair.
We respect time – and to ensure your Longines watch is restored properly and efficiently, we entrust a secure courier that brings an expert watchmaker to you, no matter where you are in the UK.
What’s involved in a
Longines Watch Service
The watch is broken down and the movement is removed from the case. The bracelet, case, seals and movement are inspected thoroughly to diagnose any issues. We strip the whole movement and the case components.
Every part inside the watch is inspected for wear and anything showing the slightest sign of deterioration is removed and replaced with new parts from the manufacturer. Tolerances inside watches are so fine that even the smallest defect can affect performance.
Once inspected all parts are then put through our ultrasonic cleaner with specialist fluids, which removed old grease from the parts.
After it goes through the cleaning agent and three rinsing agents, it is put through a drying process resulting in a completely clean movement ready for re-assembly and lubricating.
We assemble the movement and fit the dial and hands ensuring everything are aligned and then time test the watch to assure it is performing accurately.
6. Pressure Test
The case is reassembled so it is now a watertight empty case. We then pressure test it to the required bar to ensure there are no leaks.
We then move on to the case and bracelet (if the watch has one) which is cleaned and refurbished if requested. We use various polishing, cutting and grinding wheels to remove any small dints, scratches and imperfections where possible, bringing the watch as close to new condition as possible.
8. Final Testing
Watch is reassembled and time tested for the second time and placed on test for 2-3 days on our workshop simulator which slowly moves the watch round in different positions. This allows us to monitor the watches performance and see if any further adjustments are required.
How it Works
Choose when you want your watch collected by our secure courier
We inspect and diagnose the problem
Agree a course of repair and price
We restore to showroom-new
Your watch is back on your wrist, performing at its best
Longines Repair Prices
Where possible we will carry out the most cost effective repair to your watch to get it back on your wrist, operating within Longines’ exacting standards.
- RepairRepair Price Estimate
- Crown Repair£29.99
- Crystal Repair£149.99
- Bezel Repair£49.99
- Bracelet Repair£19.99
- Strap Replacement£14.99
- Clasp Repair£9.99
- Battery Replacement£29.99
- Diagnostic Report£29.99
Longines Service Plans
We understand that getting your watch serviced is an unexpected expense. That is why, like our secure collection service, we built our pricing around what’s convenient to you.
So whether you want to pay your total repair cost on completion or break it down into more manageable monthly payments our interest free instalment plan gives you the choice.
Once your watch arrives at our accredited workshop we carryout a complete diagnostic quote (£29.99) to discover what problems your watch is experiencing and how best to resolve them at a competitive and cost effective price.
The customer care was outstanding and I was kept fully informed at every stage of the process.”
Book Your FREE Watch Collection
Choose a convenient time for our specialist courier to collect your watch from your home or place of work.
We send you secure, tamper-proof packaging to parcel your watch ready for collection.
Your watch is collected on your day of choosing and delivered direct to our workshop, fully tracked, and insured up to £20,000.
Certified Swiss service
4 year extended warranty
More than 30 years experience
Rated excellent on Trustpilot
The History of Longines
Associated with the pioneering of aviation, and the equestrian lifestyle, Longines offers supreme Swiss engineering and tasteful designs. Throughout its 185 years of producing finely crafted, remarkably precise timepieces, Longines has established itself as one of the most distinguished watchmaking brands in the world. The label is especially known for engineering top-quality products with a unique tendency of reworking old designs, bringing its heritage back to life.
Today Longines is an honourable member of the Swatch Group, which owns Swiss watchmaking powerhouses such as Omega, Tissot, Rado, and Breguet. Prior to becoming a subsidiary of the Group in 1983, like most Swiss watchmaking companies, it was a family-owned business, passed on through generations.
Longines was established by Auguste Agassiz and his two partners in 1832 in Saint Imier, more specifically in Es Longines, after which the brand bears its name. By 1846, Agassiz’s talent and imagination naturally positioned him as the de facto head of the company. Thanks to his contacts in the United States, Agassiz was able to successfully distribute Longines watches on the other side of the Atlantic. This was crucial to the company’s early success, alongside with the efforts of Ernest Francillon – Agassiz’s nephew. Francillon was a qualified economist whose thorough expertise in the field enabled him to gradually take over the firm from his uncle.
The factory premises in Saint- Imier, where the headquarters are located to this day, was officially inaugurated by Francillon in 1867. Also that year, the company produced its first movement – the 20A. This truly remarkable piece of engineering, featured a pendant winding and a settling mechanism. It was highly regarded by watchmakers alike, and won a prestigious award at the Universal Exhibition in Paris in 1867. However, the company’s most significant innovation was soon to follow. When the firm’s technical director crossed the Atlantic on a business trip to Philadelphia, he envisaged new production possibilities. These where hitherto unexplored in Switzerland, which still relied on the time-consuming system of établissage. Thus, Longines became credited with catalysing the industrialisation of Swiss watchmaking.
In 1888, after establishing a new system of production largely dependant on machine tools, Longines became involved in high-precision timekeeping, and began producing movements for a certified chronometer – the 21.59 calibre. This was the beginning of the company’s path to specialising in extremely precise and reliable time measuring pieces, soon to be used in aviation, and sports events.
The early success and wide renown of Longines made it susceptible to frequent imitations. In order to prevent this, in 1880 Francillon filed the brand name with the Federal Office of Intellectual Property, and registered the logo in 1889. Regarded as the sign of authenticity, all new watches produced by the company featured the winged hourglass logo on the dial, as well as on all movements. With this installed, Longines famously became the world’s first watchmaking brand to adopt a trademark registered with the WIPO (World Intellectual Property Organisation).
Continuing its tradition of horological innovation, 1919 was a significant year for Longines. During that year, the brand entered a close-tie relationship with aviation. It became the official supplier for the International Aeronautical Federation, and developed highly accurate and reliable navigation instruments for the use of aviation pioneers.
The aviation connection tightened in 1931, when Charles A Lindbergh – the American pilot and international celebrity designed a navigational instrument which Longines brought to life. The custom-made, Lindergergh Hour Angle watch was an advanced timepiece, largely based on the preceding Weems System of Navigation which helped aviators calculate their geographical location.
Aside from having a strong association with aviation, the company has also established a firm connection with horse racing, which has grown in prominence over the recent decades. Thanks to its accurate time measuring and elegant aesthetics, Longines became the perfect fit for the equestrian lifestyle. To publicly seal the collaboration, in 2013 the company became the official parter of the prestigious Ascot racecourse.
The Longines watch collection consists of a diverse range of timepieces for both men and women with a taste for stylish yet understated watches. In 1954 the company launched what turned out to be its most popular watch family – the Conquest line. The Conquest, being the first of Longines models, is commonly regarded as the very embodiment of sports inspired elegance. It is remarkably versatile, offering a blend of style and practicality. In addition, it is water resistant to 300m.
In 1957, following the launch of Conquest, the elegant Flagship collection was introduced. It is characterised by traditional craftsmanship embellished by a sophisticated, yet functional case. It comes in a variety of models, for both men and women, who appreciate style and quality.
In 1979 Longines produced extremely slender watches that were only 1.98 mm thick. Building on this heritage, in 1982 Longines launched La Grande Classique is the extremely elegant Grande Classique, a true horological masterpiece, remarkable for its slimness, and effortlessly chic appearances. An enduring classic, it is one of the bran’s most popular pieces.
Another successful line of Longines watches is the Master collection. It is instantly recognisable for its silver dial, large Arabic numerals, and a leather strap. It is a functional, sophisticated, and distinctively comfortable watch designed for a modern man. One who appreciates style as well as quality.
Amongst the most popular ladies’ watches is the highly esteemed Dolcevita line. It is synonymous with subtle style and sophisticated elegance. The iconic DolceVita remains one of the most popular ladies watches. Instantly recognisable by its original rectangular case, it is said to represent the decadence of Italian lifestyle.