Jacob & Co Watches

Jacob & Co. Approved Repair

The hassle-free way to repair your Jacob & Co. watch, since 1987.

Jacob & Co Watches

Accredited Service Centre

Specialists in

Jacob & Co. Watch Repair & Service

At JON, we’ve been repairing luxury timepieces to the utmost industry standard since 1987, guaranteeing that your Jacob & Co. watch will be exceptionally restored and back to your treasured collection.

Of course, we use only genuine Jacob & Co. parts in all of our work, putting in painstaking care to ensure no resource is spent on a less-than-worthy repair.

We respect time – and to ensure your Jacob & Co. watch is restored properly and efficiently, we entrust a secure courier that brings an expert watchmaker to you, no matter where you are in the UK.

What’s involved in a

Jacob & Co. Watch Service

1. Preparation

The watch is broken down and the movement is removed from the case. The bracelet, case, seals and movement are inspected thoroughly to diagnose any issues. We strip the whole movement and the case components.

2. Inspection

Every part inside the watch is inspected for wear and anything showing the slightest sign of deterioration is removed and replaced with new parts from the manufacturer. Tolerances inside watches are so fine that even the smallest defect can affect performance.

3. Cleaning

Once inspected all parts are then put through our ultrasonic cleaner with specialist fluids, which removed old grease from the parts.

4. Drying

After it goes through the cleaning agent and three rinsing agents, it is put through a drying process resulting in a completely clean movement ready for re-assembly and lubricating.

5. Rebuilding

We assemble the movement and fit the dial and hands ensuring everything are aligned and then time test the watch to assure it is performing accurately.

6. Pressure Test

The case is reassembled so it is now a watertight empty case. We then pressure test it to the required bar to ensure there are no leaks.

7. Refurbishing

We then move on to the case and bracelet (if the watch has one) which is cleaned and refurbished if requested. We use various polishing, cutting and grinding wheels to remove any small dints, scratches and imperfections where possible, bringing the watch as close to new condition as possible.

8. Final Testing

Watch is reassembled and time tested for the second time and placed on test for 2-3 days on our workshop simulator which slowly moves the watch round in different positions. This allows us to monitor the watches performance and see if any further adjustments are required.

How it Works

FREE Collection

Choose when you want your watch collected by our secure courier


We inspect and diagnose the problem with your watch


Agree a course of repair and price with you.


We restore your precious watch to showroom-new


Your watch is back on your wrist, performing at its best

Jacob & Co. Repair Prices

Where possible we will carry out the most cost effective repair to your watch to get it back on your wrist, operating within Jacob & Co.’s exacting standards.

  • Repair
    Repair Price Estimate
  • Crown Repair
  • Crystal Repair
  • Bezel Repair
  • Bracelet Repair
  • Strap Replacement
  • Clasp Repair
  • Battery Replacement

Jacob & Co. Service Plans

The cost of your watch service depends on numerous variables such as;

  • The condition of the movement
  • What parts need replacing
  • The material your watch is built from
  • The age of your watch
  • Any additional work you request such as bezel or sapphire crystal replacements.

Once your watch arrives at our workshop, via our free insured courier collection, our master watchmakers get to work creating a diagnostic quote for your approval.

This will break down our recommendations and give you the choice of what work you wish to be carried out on your precious Jacob & Co.

Our pricing is extremely competitive and our goal is to get your watch back on your wrist in the most efficient and cost-effective way possible.

Rated Excellent

trustpilot reviews
“After careful consideration I selected JON to carry out that service. 
The customer care was outstanding and I was kept fully informed at every stage of the process.”
Don O’Connell
Omega Owner
“When I found JON on the internet I decided to give them a shot. Best thing I ever did!!”
Reginald Kirton-Vaughan Panerai Owner
“I was somewhat nervous about sending my pride and joy through the post, but they made the whole process very simple and secure.”
Jane Barlow-Kearsley
Rolex Owner
“Whilst having to pay for an unexpected repair came as a bit of a shock, I am very happy with the work done and pleased to know that my watch is now in excellent shape.”
John Lancashire
Cartier Owner
“The service was swift and of a fantastic quality. When my timepiece needs it’s next service there will only be a choice of one place to go.”
Simon Masson
Omega Owner
“Repaired by JON now keeps better time than when new”
W Werner
Omega Owner
“Right from the outset these guys were with me every step of the way totally reassuring and the special pack sent and on return were amazing very trusting honest and helpful”
Nicholas Simcox
Rolex Owner

Book Your FREE Watch Collection

Choose a convenient time for our specialist courier to collect your watch.

We send you tamper-proof packaging to parcel your watch

Your watch is delivered direct to our workshop, fully tracked, and insured up to £20,000.

Line 1 Line 2 Town Postcode We will only call you regarding your repair. Anything we should know?


Your booking has been received

We'll be in touch shortly to confirm.

Certified Swiss service

4 year extended warranty

Free collection

More than 30 years experience

Rated excellent on Trustpilot

Any Questions?

Call +44 (0) 1698 891 289

Email [email protected]

The History of Jacob & Co.

History of Jacob & Co.

A distinguished powerhouse in the jewellery industry, Jacob & Co offers designs which find consistent appeal amongst the world’s international elite, from Hollywood stars to high-achieving athletes. Since 2002, Jacob & Co has been producing fascinating timepieces not shy of Swiss haute horlogerie.

The founder of the business – Jacob Arabo arrived in the United States from Russia in 1979. He studied jewellery in New York and established Jacob & Co in 1986. The company’s founding ambition was to produce extravagant jewellery which would attract the most affluent clientele. It wasn’t long before the brand rose into stardom, gaining attention of the growing American rap subculture of the 1990s.

Arabo’s fame and acclaim escalated to peak levels, after the underground hip-hop star Biz Markie approached the upstart jeweller with an unusual request for a striking signature piece, that would be easily seen by his fans while worn on the stage. In response, Arabo produced just what Biz had in mind by creating a large, four-fingered diamond ring which spelled out Biz’s name.

Since then, Arabo became the ultimate jeweller of the hip-hop clientele, earning a nickname ‘Jacob the Jeweller’. As the the 1990s saw a significant increase in popularity of rap music and growth of the industry, Arabo’s popularity and profits also expanded. Diamonds were no longer chiefly associated with brides and successful women, but became the go-to- gem of black and Latino men who delivered their own flair to the masses.

Jacob & Co’s designs appeal to those with an admiration of all things unique, ostentatious, and madly expensive. Their ever-widening circle of high-flying clients now includes notable individuals such as Cristiano Ronaldo, Kanye West, Jay Z and Beyoncé.

By expanding their collection and offering not only striking jewellery, but also remarkable timepieces, Arabo has been also able to appeal to the most avid watch aficionados with a distinct taste.

In 2002 Jacob & Co released their very first timepiece – The Five Time Zone Watch. An instant success, it was designed to accommodate the needs of his clients who often switch between time zones. This luxury watch features five separate time displays: New York, LA, Tokyo, Paris and a main home time zone.

Four years from the brand’s watch debut, Jacob &Co launched the Quenttin. This luxury timepiece comes with an impressive 31-day power reserve. It utilises seven barrels, and has a vertical tourbillon that can be viewed through a side window. This remarkable piece of engineering has been awarded the Design Award given by New York City’s Travel + Leisure magazine.

In 2014 the company produced yet another impressive watch, the extraordinary Astronomia Tourbillon. This was Jacob & Co’s Grand Complication masterpiece. The watch is equipped with a fascinating movement which imitates the movements of the earth and the moon. Furthermore, it features a triaxial tourbillon with a fiery oscillator at its heart which represents the sun, while the moon is symbolised with a diamond. This incredible, three dimensional timepiece is presented in a hemisphere of sapphire crystal. The movement is also visible through large side windows. Aside from being an impressive timekeeping tool of the highest calibre, it is also a fascinating work of art.

Jacob & Co’s watches are unique for their use of innovative movements, but also for their bold, eye-catching appearance.